Work is the refuge of people who have nothing better to do. : Oscar Wilde

Saturday, October 27, 2007

Making People Talk

On Thursday I attended a job fair in Burlington with some people who will be seeking jobs in the near future. I took the opportunity of asking one of the recruiters—who was there representing a big health care organisation—what mistake most people make when they meet her. She paused for a moment and then said that many people that approach her ask her whether the jobs she is offering are in nursing, without asking whether there are other opportunities. The fact is, I had already learned from her during a previous conversation that her organisation requires more customer service people, to co-ordinate deployment of professional personnel (for instance, nurses).

To me, as a career developer, this means that I need to put effective effort into coaching clients into developing and using whatever gifts they may have in the area of conversation. We all need to learn how to keep conversations going, in order to explore the topics that have so far been omitted.