I included the identification of barriers to employment amongst my suggestions, which seems to have pleased both the questioner and his clients. Now, in Canada identifying barriers is a matter of routine. So I can’t take any credit for this idea. The reason I mention it here is that it has become obvious to me—when it wasn’nt before!— that barriers are what unemployed people actually want to know about.
“I've sent my résumé to a bazillion employers. Why haven't I got an interview?”
“I got two interviews but no job.”
“I have all the credentials but I can’t get hired.”
“Do you think I’m too old? Too young? Too fat?”
“Are my jeans too tight?”
Our clients are asking us about barriers. When they do this we can congratulate them on their insight and then transition into a discussion in which we encourage them to think about barriers in general throughout the process.